Logic Care Support


Need to Request Support?

Technology Support You Can Count On.

How We Help

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Experience Our Benefits.

What Logic Care Can Do For You.

Remote Repair

Your system will be accessed remotely and oftentimes repaired without a service call.

App Control

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

24/7 Support Coverage

We’re available to communicate with you in whichever manner best fits your lifestyle.

Discounted Service Call Rates

In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.

What Can We Monitor?

Network: Switches, Access Points, and Routers.

Control System Processors, touch panels, room video controllers, RF Gateways, shades, shade controllers, and smart lighting controllers.

Power: monitoring power, individual outlet control, system reboots, individual device reboots, end user rebooting.

Surveillance Systems: Cameras, POE devices, Network Video Controllers.

Sources: Dish Network, Direct TV, Apple TV, Roku, Music Servers, Sonos, and Comcast sources.

Video and Audio Devices: Audio-Video Switchers, MOIP and NVX, Projectors. TV’s, Amplifiers with LAN, Surround Receivers, and DSP Devices.

Other IP Devices: Network attached drives and other control devices (Ring Door Bells, Google Nest).

What Can’t We Monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Logic Care for Residential

Logic Care for Commercial

Choose Your Monthly Logic Care Subscription