As businesses begin to reopen and workers return to the workplace, measures are being put in place to ensure their health and safety. But how healthy and secure are your AV systems as they have either sat idle or are experiencing greater demands than ever to meet the needs of a remote workforce consuming excessive bandwidth for video collaboration? Does your business continuity plan include a review of your network and AV systems? Here are some important things for you and your team to consider as you begin opening your doors.
Secure and Compatible
Much has happened in recent weeks. COVID-19 has threatened lives and, subsequently, the security of our critical infrastructure.Increasedvideo demand haspushed the limits of many networks and created vulnerabilities across many popular platforms. Manufacturers quickly rallied with firmware and software updates, but many end users are yet to implement the updates. If security updates haven’t been made within the last 30 days, chances are your collaboration platforms such asZoomwon’t perform.
Another issue presenting challenges is the unprecedented number of new PCs recently added to networks as workers scrambled to set up home offices. In addition to taxing the network, the newer Pcs have USBC that many systems are not equipped to use or maximize.A network review performed by our Logic Integration team can uncover bandwidth, connectivity, and security issues, identify needed updates,ensure cables are in good working order and projectors are in alignment, and more.
Timely Collaborative Solutions
An innovative solution to touchless conference room control, Crestron’s Flex UC-MX150 provides a complete video conferencing room solution for use with either Teams or ZoomRooms integration. Not only does the system provide exceptional audio through its tabletop console and crisp, wide-angle video via a Huddly IQ camera, but it provides BYOD connectivity to the user’s laptop that automatically switches to the laptop’s UC platform for control from personal, not shared, devices.Crestron also offersoccupancy sensors to monitor and track space density as well as room scheduling to efficiently allocate space usage and efficiently integrate with a user’s meeting set-up.
Always a step ahead, Mersive offers an array of collaborative solutions allowing users to seamlessly connect from any location using their mobile devices. Mersive Solstice 4.0 on the Gen3 Pod enables multiple users to share from remote locations, annotating via the Pod remote or by mousing on their desktop for complete touchless collaboration.
Maintenance and Proactive Support
Businesses are discovering creative methods of rotating teams to reduce density and are implementing camera, lighting, audio and backdrop standards for at-home conferencing that maintain corporate branding. They are embracing temperature-checks and hand sanitizing but may be overlooking the importance of the proper cleaning of touchpoints such as touchscreens and keypads. We’re happy to review your gear and make recommendations as sensitive panels can’t tolerate harsh cleaning solutions.
A final and ongoing line of defense is implementing OvrC for proactivemonitoring and maintenance of your commercial, residential and/or hybrid systems. A cloud-based remote management platform, OvrC (oversee) enables our staff to manage, configure and troubleshoot devices on your network without the need to conduct an on-site/in-person service call, a win-win in this post-COVID world.
Whatever unique challenges you’re facing, we’re here to lend a hand. With trained technicians and leading edge technologies, we can provide exceptional support and consultation to get you through this unchartered transition. Contact us today and let us help you reopen your doors and position you for success in this “new normal”.
Additional Resources: How to Create a Successful Environment for Today’s Remote Workforce