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Don’t hesitate to let us know how we can help you. We are here to answer any questions you might have or assist you with a project.

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Call Today 303-484-8237   |   8224 Park Meadows Dr. Lone Tree, CO 80124   |   Voted Best AV Company Colorado 2016

                                   
 

 

 

Maintenance & Support

We know how important it is to have an AV or smart technology system that is not only efficient, but reliable. Don’t worry about dealing with broken equipment right before a major meeting or finding your home’s climate control doesn’t work right in the middle of summer. Get peace of mind knowing that you’ll have a dedicated support team familiar with your system ready to help whenever it’s needed. Our work doesn’t end at installation; we offer extensive maintenance and support options that will keep your project running smoothly for years to come.

Depending on your specific budget and needs, we can craft a unique warranty and maintenance agreement that includes yearly tune-ups, equipment calibration, on-site maintenance, quick shipment of parts and 24/7 emergency support. We make sure your investment is protected with a maintenance and support system that will minimize downtime and repair costs while priming your system for the future through equipment and software upgrades. We can even extend our services to third-party systems that were not installed by Logic Integration.

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Scheduled Tune-Ups

Our service department will check the health of your equipment through regularly scheduled maintenance visits. By regularly servicing your system, you can avoid the wear and tear that can result in costly repairs and downtime.

We’ll begin by cleaning major components that can be affected by dust pileup such as projectors, amplifiers, filters or fans. We optimize your system and enhance network security through firmware and component upgrades. Finally, we recalibrate your audio/video system by re-aligning your projector and fine-tuning all speakers.




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Priority Service Calls

With so many devices communicating locally and via your network, problems may arise in the future. If any devices fail or there are connectivity issues (due to a disconnected router or signal interference), Logic System Support Clients will get first consideration for all on-site service needs.

A certified technician will arrive onsite within the next business day. Not only will our service team arrive quickly, but with extensive system documentation it’ll be easy to spot the problem area and resolve it. Through our relationships with top industry leaders, we can also ensure quick shipment of parts if needed.




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24/7 Emergency Support

If something does go wrong with your system, we’re always available to offer the needed support. Whether you want to repair your TV or service your full automation system you can call us at 888.725.9165 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Our general clients can reach us through unlimited phone support from 8 a.m. to 5 p.m. MST from Monday to Friday. If you sign-up for our client care program you will receive 24/7 emergency support, including on holidays, for any system emergency.




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Client Care Program

We encourage our clients to sign up for our Client Care Program which includes all of our maintenance and support options as well as our remote monitoring services. With a dedicated service staff at your disposal, issues can be anticipated and upgrades made as soon as they’re available.

Our program will offer a direct return on investment, as you can limit the amount of money spent on lengthy service calls. We make it easy to detect, diagnose, and resolve problems through our remote monitoring services while our annual tune-ups expand your system’s overall lifespan.